Shipping & Returns
MADE TO ORDER
Every AmericAwesome product is made to order. We don't keep a sad warehouse full of shirts, mugs, and other questionable life decisions waiting for someone to love them.
Your item enters production after you order it, so production time is part of the overall delivery timeline.
SHIPPING
Shipping rates are calculated at checkout based on the products in your order and delivery destination.
FREE U.S. SHIPPING ON ORDERS $100+
Orders with an eligible merchandise subtotal of $100 or more receive free shipping within the United States.
The $100 minimum is based on merchandise after applicable product discounts and before taxes and shipping.
YOUR ORDER MAY ARRIVE IN MULTIPLE SHIPMENTS
Some AmericAwesome products are produced at different fulfillment facilities.
If you order multiple products, they may arrive in separate packages and at different times. Available shipping methods and estimated delivery windows are shown at checkout.
SOMETHING WRONG WITH YOUR ORDER?
If your item arrives damaged, defective, misprinted, or you receive something different from what your order confirmation shows, contact us within 30 days of delivery.
Please include:
- your order number
- a description of the problem
- clear photos showing the issue
If the claim is eligible, we'll make it right with a replacement or refund depending on the circumstances.
ORDERED THE WRONG SIZE OR COLOR?
If you ordered blue and received blue but now wish you'd ordered green, we love you, but that one's yours.
Because every product is made to order, we don't accept returns, exchanges, or refunds for:
- ordering the wrong size
- ordering the wrong color
- change of mind
- buyer's remorse
- deciding you'd prefer a different product or design
Please double-check your selections and apparel size information before ordering.
ORDER CHANGES & CANCELLATIONS
Need to change or cancel an order? Contact us as soon as possible.
Orders can enter production quickly, so changes or cancellations aren't guaranteed once production has begun.
LOST PACKAGES & ADDRESS PROBLEMS
If tracking suggests your package may be lost or it hasn't arrived, contact us and we'll investigate with the applicable fulfillment provider or carrier.
Please double-check your shipping address before ordering. If an order cannot be delivered because the address supplied was incorrect or incomplete, a free replacement or refund is not guaranteed.
NEED HELP?
Email:
support@americawesome.com
Or visit:
https://americawesome.com/pages/contact
Please include your order number when contacting us about an existing order.
FULL POLICIES
For complete terms, please review: